Privacy Policy

1. Introduction

GLOBAL AI CHAT (“we”, “us” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you use our website, dashboard and messaging automation services.

2. Information We Collect

• Account information: name, email address, phone number, company name and country.
• Connection data: Facebook Page IDs, Instagram account identifiers, WhatsApp phone numbers, Telegram bot tokens and access tokens needed to send and receive messages on your behalf.
• Message content: customer messages, comments, images, voice notes and order details processed through our platform.
• Usage data: log data, device and browser information, and analytics about how you interact with the dashboard.

3. How We Use Your Information

We use your information to provide and improve our services, authenticate users, process conversations, generate AI replies, manage orders and invoices, send account notifications, and comply with legal obligations.

4. Data Sharing

We do not sell your personal information. We only share data with trusted service providers (such as Lovable AI Gateway, Meta APIs and hosting infrastructure) when necessary to operate the platform, and only under strict confidentiality and security obligations.

5. Data Security

We use industry-standard security measures including encryption in transit, access controls, row-level security and regular monitoring. However, no online service can guarantee 100% security.

6. Your Rights

You may access, correct or delete your account information at any time from the dashboard settings. You may also request a copy of your data or ask us to delete it by contacting us at the email below.

7. Children’s Privacy

GLOBAL AI CHAT is not intended for children under 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the dashboard. Continued use of the service after changes means you accept the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at profitrahman001@gmail.com.